State Farm® Insurance Agent Karen Lima
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Celeste Macias
October 31, 2024
"carla was amazing help would definitely recommend state farm"
Jack Whelan
June 14, 2024
"Went with Costco insurance and my monthly went from 170$ to 90$ with the same coverage"
"Hi Jack! I’m glad you found a better price with Costco. We only offered you a quote based on your previous California policy. I’m sad you left us such a low rating, when we had a great conversation and I really enjoyed meeting you, and tried to help as best as I could and offer you all the discounts you qualified for. Rates and prices are out of our control as an agency. We take Google Stars seriously and it’s not fair to us as an agency to rate us low due to pricing. I wish you much luck in your endeavors and thank you for the opportunity to help. -Karen Lima "
Nena Godinez
March 11, 2024
"I needed last minute renters insurance and Daniel was beyond efficient and helpful! Within minutes, I was squared away with everything I needed at a very reasonable rate. My favorite part was the fact that it was so quick and painless. Daniel was extremely thorough and ensured I understood what my insurance covered. He took the time to explain everything and still made sure I was following along and didn't have any unanswered questions. Daniel is simply a great representation of how Karen Lima operates her branch. I am a satisfied customer! Thank you team!"
Nina Barboza
March 8, 2024
"Very helpful and caring staff."
Jared Paull
March 7, 2024
"Karen goes out of her way to make sure that we are good. We appreciate that very much."
Julian Ayala sandoval
February 9, 2024
"Muy buena experiencia"
Ingrid De Jong
October 5, 2023
"Karen is very nice. Her staff is somewhat shakey on accuracy"
"Hi Ingrid! Thank you kindly for your review. My team is still learning, and it takes time to learn and develop in our constantly changing insurance industry. I appreciate the feedback, and your patience with us. We try really hard. I am so honored to be your new Nevada Agent, and I look forward to serving you for years to come. Take care. -Karen"
Kimmy Godfrey
October 4, 2023
"Recently moved to reno area and Daniel made the process quick and easy even with my 6 year old daughter in tow! Much appreciated!"
"Hi Kimmy! Thank you kindly for the review. Your sweet daughter was so well behaved! We enjoyed meeting you both. Thank you for the trust, we appreciate your business and look forward to taking good care of your insurance needs. Welcome to Nevada! I hope you love it as much as I do. 😃 -Karen"
Kevin Huesca
October 3, 2023
"Carla was so helpful with getting me set up to get quoted fast and with the rates being so much better then any other place I’ve gone to and made this experience better"
"Hi Kevin! Thank you kindly for your review. Carla is really awesome! 🤩 I’m so glad we were able to save you money. I thank you for your business, and your trust in us. We are always here for you! -Karen"
albert Villalobos
June 16, 2023
"Daniel is the best agent and honest"
Cristian DeAvila
June 12, 2023
"Great customer service. You truly are in good hands"
Cynthia Estrada
June 12, 2023
"such a great team. Jose is one of the nicest agents I've talked to. Thanks for all the help. Also, my kids loved him too"
Jaime Rodriguez
March 27, 2023
"Best insurance agency in Northern Nevada by far!"
Perry Anderson
March 27, 2023
"I was quoted a "mirrored" policy and being told it was exactly the same but cheaper. While yes the coverage was the same but the deductible was changed from $1000 to $4500!! This was never once mentioned during our calls and discussions. I went with the quote and didn't read the details having trust in them which was a huge mistake. Basically a used car salesman kind of attitude/scam stay away!!"
Stefanny Rose
December 1, 2022
"Super impressed with the level of service I received. Julie was fantastic. Super friendly and informative. Thanks Julie!"
jasm¡ná lee
November 30, 2022
"Thank you Julie! she was so kind & helpful!!"
Stephany Mata
November 30, 2022
"julie is very respectful and helpful. Great customer service 👍🏼"
Alondra Mata
November 30, 2022
"Julie was awesome! Super helpful and answered all of my questions."
Santos Ivan Ruiz
November 30, 2022
"Julie me ayudo y me pudo ayudar en español. No me dejo con preguntas y fue muy amable. Definitivamente recomiendo."
Gabriela Alonso
November 30, 2022
"Had a great experience! Julie was able to answer any and all questions I had. She made sure I understood everything she was so helpful. Customer service is super important!"
Flor Aguilar
November 30, 2022
"My experience here was great! Julie was very helpful, kind, and patient. She was able to answer all my questions thoroughly. Highly recommend!"
ft atrian
November 30, 2022
"had a great experience with julie, she answered all my questions and was very helpful throughout the whole process."
Sam Garden
November 30, 2022
"Julie is so nice and kind! Always willing to help and goes beyond to make sure I’m taken care of!"
Bradley Faanes
November 6, 2022
"Carla was helpful very kind"
Monica Calderon
October 27, 2022
"I want to start off by saying that Carla was amazing person she helped me out on getting insurance and explained everything to the point that I understand all the coverage! Thank you!"