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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gina Oladi

Gina Oladi

January 31, 2026

5  out of  5
rating by Gina Oladi
"I was looking to change Insurance companies and had called several Companies for quotes. When I called Karen Lima's Insurance office with State Farm for a quote. The person at the front desk was very professional and kind. After asking a few questions she transferred my call to an agent and I was given a quote right away. Normally, I would give my information and would have to wait for the Agent to call me back. It was different at this office and their prompt response was impressive and very appreciated. My husband comes home later than usual from work; The Agent was professional and even called us at home after work hours so he could answer my husband's questions. This office did everything right to earn our trust and business for two cars and home insurance."
We responded:
"Thank you, Gina, for sharing your experience! I'm glad to hear that our team provided you with prompt and professional service. It's wonderful that we could accommodate your schedule and assist both you and your husband with your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Heather Kinnear

October 19, 2025

5  out of  5
rating by Heather Kinnear
"Caroline is knowledgeable, enthusiastic and genuine. She definitely instills confidence in making the switch to State Farm"
We responded:
"Thank you for your review, Heather! I'm happy to hear that Caroline made such a positive impression with her knowledge and enthusiasm. We're grateful to have her on our team, and it's wonderful to know she helped you feel confident in choosing State Farm. Let us know if there's anything else we can assist you with!"
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sarahi Del Rio

October 17, 2025

5  out of  5
rating by sarahi Del Rio
"They are so kind .We have been with them for years now and they have always been so helpful and they never fail to send me a birthday card or holiday card. I feel important and cared for."
We responded:
"Hi Sarahi! Thank you SO MUCH for your kind words. You ARE important and cared for!! Thank you for trusting us all these years with your insurance needs. We love having you! We look forward to serving you for many more years to come. ❤️-Karen "
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Patricia Hanson

October 6, 2025

5  out of  5
rating by Patricia Hanson
"Karen Lima explained in detail my coverages I was purchasing and what was important to add and n each home and auto policy. I have never worked with such a kind and informative insurance agent until now!! Thank you Karen!!"
We responded:
"Thank you for your review, Patricia! I'm happy to know that Karen provided you with detailed and informative guidance on your policies. It's wonderful to hear that you felt well taken care of. If you have any more questions or need further assistance, just let us know!"
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Valerie Luevano

August 28, 2025

5  out of  5
rating by Valerie Luevano
"I recently had the opportunity to work with Carolyn on Karen's team. She was amazing! She really went the extra mile to help make sure our policy fit our family's needs. Highly recommend!"
We responded:
"Valerie, thank you for your wonderful feedback! I'm happy to hear that Carolyn provided exceptional service and ensured your policy was a perfect fit for your family. We appreciate your recommendation! If you need anything else, feel free to reach out."
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ABCritter (abcritter)

August 11, 2025

5  out of  5
rating by ABCritter (abcritter)
"Karen and her staff are great. They are very thorough and helpful in filling my insurance needs."
We responded:
"Thank you, ABCritter! I'm happy to know that our team have been thorough and helpful in meeting your insurance needs. We’re here for you anytime!"
Profile photo of Aaron Fuentes

Aaron Fuentes

August 8, 2025

5  out of  5
rating by Aaron Fuentes
"Very knowledgeable and friendly staff! Took care of everything I needed in a timely manner. I couldn’t recommend going to Karen more she gets the job done!"
We responded:
"Thank you, Aaron! I'm happy to hear that our team was able to assist you efficiently and that you felt well taken care of. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Vivianna Sanchez

August 8, 2025

5  out of  5
rating by Vivianna Sanchez
"I walked in not knowing anything really but the receptionist ivy was beyond amazing!!! She answered all my questions and had a contagious smile!! Definitely recommend!!"
We responded:
"Thank you, Vivianna! I'm happy to hear that Ivy made your visit enjoyable and informative. Her dedication to helping our customers is truly appreciated. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for recommending us!"
Profile photo of Bill Hall

Bill Hall

August 6, 2025

5  out of  5
rating by Bill Hall
"Carolyn is very nice and helpful! I really saved switching from AAA with better coverages and lower deductibles! Definitely recommended!"
We responded:
"Bill, thank you for sharing your experience! I'm glad Carolyn could help you find better coverage and lower deductibles. Your recommendation means a lot to us. If there's anything else you need, just let us know!"
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Greg

August 6, 2025

5  out of  5
rating by Greg
"The staff is SUPER friendly and helpful. Really nice office that feels more like home than an insurance offices."
We responded:
"Thank you so much, Greg! I'm happy to hear that you found our staff friendly and our office welcoming. We strive to create a comfortable environment for everyone. Let us know if there's anything else we can assist you with!"
Profile photo of Megan Stevens

Megan Stevens

August 6, 2025

5  out of  5
rating by Megan Stevens
"Highly recommend :) Ivy was so welcoming and creates such a positive atmosphere!"
We responded:
"Thank you, Megan! I'm happy to hear that Ivy made you feel welcome and created a positive atmosphere. We appreciate your recommendation and are here for any insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Daniii Vivar noguera

Daniii Vivar noguera

August 4, 2025

5  out of  5
rating by Daniii Vivar noguera
"we love this place super nice people and loveee the location!"
We responded:
"Thank you! We're happy you love our location and find our team friendly. We're here to help with your insurance needs. Let us know if you need anything else!"
Profile photo of Cesar Benitez

Cesar Benitez

August 4, 2025

5  out of  5
rating by Cesar Benitez
"Big shout-out to Karen Lima, and the entire team ! They provided outstanding service and answered all my questions thoroughly. I highly recommend them if you’re looking for helpful and professional support!!"
We responded:
"Hi there, Cesar! I greatly appreciate you sharing that you had a great experience with me and the team. It was a real pleasure helping you and making sure all your questions were answered. Your recommendation means a lot, and we look forward to assisting you again."
Profile photo of Angelie Esparza

Angelie Esparza

August 4, 2025

5  out of  5
rating by Angelie Esparza
"Super helpful and friendly, the receptionist Ivy was super welcoming and helped us out a lot!"
We responded:
"Hey, Angelie! Thank you for letting us know that Ivy was welcoming and helpful during your visit. It makes my day hearing that she could assist you with your student health insurance needs. We appreciate your feedback and shoutout!"
Profile photo of Bryce Eckles

Bryce Eckles

August 4, 2025

5  out of  5
rating by Bryce Eckles
"The service was great from all the people I met. From the front receptionist Ivy to the rest of the staff. State Farm is a quality business and I would feel comfortable coming back and working with them anytime."
We responded:
"Bryce, thank you for sharing your great experience with Ivy and the rest of the team. It means so much that you felt comfortable with us and appreciate you considering us for your insurance needs. We look forward to helping you again when the time comes."
Profile photo of Tate

Tate

August 4, 2025

5  out of  5
rating by Tate
"The receptionist Ivy was so helpful. she did an amazing job helping me out!"
We responded:
"Thanks so much for sharing that Ivy was so helpful during your visit, Tate! I'm glad she could assist you and make the experience smooth. We appreciate you taking the time to recognize her efforts!"
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Alex Avila

August 4, 2025

5  out of  5
rating by Alex Avila
"She was very kind and helpful. Answered all of my questions clearly."
We responded:
"Thank you, Alex! It's rewarding to hear that you found the service kind and helpful. It's important to us that all your questions are answered clearly. If there's anything else you need, feel free to reach out!"
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Gonzalo

August 4, 2025

5  out of  5
rating by Gonzalo
"I had a great experience with Ivy at. She was super helpful and really went the extra mile to make sure I understood everything. Definitely recommend reaching out to her!"
We responded:
"Hey, Gonzalo! Thanks so much for letting us know that Ivy was helpful and took the time to explain everything clearly. We’re glad you found the pricing reasonable and appreciate your recommendation."
Profile photo of Eduardo Avila

Eduardo Avila

August 4, 2025

5  out of  5
rating by Eduardo Avila
"Ivy the receptionist was super kind and helpful when we got there, thank you Ivy!"
We responded:
"Eduardo, thanks for sharing that Ivy made a great impression. We appreciate you stopping by and look forward to assisting you again whenever you need us."
Profile photo of Alexa Alejo

Alexa Alejo

August 4, 2025

5  out of  5
rating by Alexa Alejo
"Ivy was an awesome receptionist! She helped out so much. Thank you guys for having her."
We responded:
"Thank you, Alexa! I'm glad Ivy could assist you. Our team is committed to excellent service, and it's wonderful to hear Ivy made a positive impact. If you need anything else, feel free to reach out!"
Profile photo of Luke Mahan

Luke Mahan

August 4, 2025

5  out of  5
rating by Luke Mahan
"Had such a great experience. Ivy was so friendly when we arrived and all around was great in assisting us."
We responded:
"Thanks, Luke! I'm glad to hear about your positive experience with Ivy. If you need anything else, just reach out!"
Profile photo of Hallie Zakoor

Hallie Zakoor

August 4, 2025

5  out of  5
rating by Hallie Zakoor
"Ivy was so sweet and the best person to talk to to handle my problems!"
We responded:
"Thank you, Hallie! I'm glad Ivy made a positive impact while assisting you. If you need anything else, feel free to reach out!"
Profile photo of Jesslyn Herrera

Jesslyn Herrera

August 4, 2025

5  out of  5
rating by Jesslyn Herrera
"Ivy was so helpful during my call, she had all the information I needed. Best customer service I’ve had"
We responded:
"Thank you, Jesslyn! I'm glad Ivy provided excellent service. If you have questions or need assistance, feel free to reach out!"
Profile photo of Nicole Swartz

Nicole Swartz

August 3, 2025

5  out of  5
rating by Nicole Swartz
"I love ivy so much she has a great personality"
We responded:
"Thank you, Nicole! I'm glad to hear you had a positive experience with Ivy. Her personality makes a difference in our office. If you need anything else, feel free to reach out!"
Profile photo of Deniz Nicole

Deniz Nicole

August 3, 2025

5  out of  5
rating by Deniz Nicole
"Ivy was so amazing thank you guys for getting such a great receptionist"
We responded:
"Thank you! I'm glad Ivy made a positive impression. We're grateful to have her on our team. If you need anything else, feel free to reach out!"