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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nena Godinez

March 11, 2024

5  out of  5 rating by Nena Godinez
"I needed last minute renters insurance and Daniel was beyond efficient and helpful! Within minutes, I was squared away with everything I needed at a very reasonable rate. My favorite part was the fact that it was so quick and painless. Daniel was extremely thorough and ensured I understood what my insurance covered. He took the time to explain everything and still made sure I was following along and didn't have any unanswered questions. Daniel is simply a great representation of how Karen Lima operates her branch. I am a satisfied customer! Thank you team!"
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Nina Barboza

March 8, 2024

5  out of  5 rating by Nina Barboza
"Very helpful and caring staff."
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Jared Paull

March 7, 2024

5  out of  5 rating by Jared Paull
"Karen goes out of her way to make sure that we are good. We appreciate that very much."
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Julian Ayala sandoval

February 9, 2024

5  out of  5 rating by Julian Ayala sandoval
"Muy buena experiencia"
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Ingrid De Jong

October 5, 2023

3  out of  5 rating by Ingrid De Jong
"Karen is very nice. Her staff is somewhat shakey on accuracy"
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Kimmy Godfrey

October 4, 2023

5  out of  5 rating by Kimmy Godfrey
"Recently moved to reno area and Daniel made the process quick and easy even with my 6 year old daughter in tow! Much appreciated!"
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Kevin Huesca

October 3, 2023

5  out of  5 rating by Kevin Huesca
"Carla was so helpful with getting me set up to get quoted fast and with the rates being so much better then any other place I’ve gone to and made this experience better"
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albert Villalobos

June 16, 2023

5  out of  5 rating by albert Villalobos
"Daniel is the best agent and honest"
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Cristian DeAvila

June 12, 2023

5  out of  5 rating by Cristian DeAvila
"Great customer service. You truly are in good hands"
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Cynthia Estrada

June 12, 2023

5  out of  5 rating by Cynthia Estrada
"such a great team. Jose is one of the nicest agents I've talked to. Thanks for all the help. Also, my kids loved him too"
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Jaime Rodriguez

March 27, 2023

5  out of  5 rating by Jaime Rodriguez
"Best insurance agency in Northern Nevada by far!"
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Perry Anderson

March 27, 2023

1  out of  5 rating by Perry Anderson
"I was quoted a "mirrored" policy and being told it was exactly the same but cheaper. While yes the coverage was the same but the deductible was changed from $1000 to $4500!! This was never once mentioned during our calls and discussions. I went with the quote and didn't read the details having trust in them which was a huge mistake. Basically a used car salesman kind of attitude/scam stay away!!"
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Stefanny Rose

December 1, 2022

5  out of  5 rating by Stefanny Rose
"Super impressed with the level of service I received. Julie was fantastic. Super friendly and informative. Thanks Julie!"
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jasm¡ná lee

November 30, 2022

5  out of  5 rating by jasm¡ná lee
"Thank you Julie! she was so kind & helpful!!"
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Stephany Mata

November 30, 2022

5  out of  5 rating by Stephany Mata
"julie is very respectful and helpful. Great customer service 👍🏼"
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Alondra Mata

November 30, 2022

5  out of  5 rating by Alondra Mata
"Julie was awesome! Super helpful and answered all of my questions."
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Santos Ivan Ruiz

November 30, 2022

5  out of  5 rating by Santos Ivan Ruiz
"Julie me ayudo y me pudo ayudar en español. No me dejo con preguntas y fue muy amable. Definitivamente recomiendo."
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Gabriela Alonso

November 30, 2022

5  out of  5 rating by Gabriela Alonso
"Had a great experience! Julie was able to answer any and all questions I had. She made sure I understood everything she was so helpful. Customer service is super important!"
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Flor Aguilar

November 30, 2022

5  out of  5 rating by Flor Aguilar
"My experience here was great! Julie was very helpful, kind, and patient. She was able to answer all my questions thoroughly. Highly recommend!"
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ft atrian

November 30, 2022

5  out of  5 rating by ft atrian
"had a great experience with julie, she answered all my questions and was very helpful throughout the whole process."
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Sam Garden

November 30, 2022

5  out of  5 rating by Sam Garden
"Julie is so nice and kind! Always willing to help and goes beyond to make sure I’m taken care of!"
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Bradley Faanes

November 6, 2022

5  out of  5 rating by Bradley Faanes
"Carla was helpful very kind"
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Monica Calderon

October 27, 2022

5  out of  5 rating by Monica Calderon
"I want to start off by saying that Carla was amazing person she helped me out on getting insurance and explained everything to the point that I understand all the coverage! Thank you!"
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Cristina Ortiz

October 27, 2022

5  out of  5 rating by Cristina Ortiz
"Carla was really helpful and amazing at communicating the information I want to know."
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Cody Linson

October 27, 2022

5  out of  5 rating by Cody Linson
"Carla is very helpful and a wonderful help."